We do all we can to make sure you enjoy your holiday but sometimes things may go wrong.

If this happens, please contact Reception straight away and we will try and put things right.

If anything cannot be sorted during your stay, please contact our Guest Experience team by email at holidays@coastandcountryparks.co.uk or write to the Operations Manager, c/o Ian James Caravans, Premier Business Park, Huntspill Road, Highbridge, Somerset TA9 3DE no later than 21 days after the end of your holiday.